Complaints Procedure

Our aim is your total satisfaction, but when something is not right, or you feel could be done better, we want to know first to enable us to correct or improve our service to our customers.

If you have a complaint, contact Caravan And Home Solutions by phone/email/post, stating the details of the complaint, the job reference number, your name and contact phone number. If using email, please put Complaint in the subject header.

We will respond within one working day and try to resolve the complaint within five working days.

Caravan and Home Solutions 

1 Arundel Drive 

Carlton in Lindrick

Worksop

Notts 

S81 9DL

Telephone: 07493042868

Email: enquiries@caravanandhomesolutions.co.uk

If you feel the complaint hasn’t been resolved, please contact the Mobile Caravan Engineers Association (MCEA):

Mobile Caravan Engineers Association 

32 Drake Crescent,  

Chippenham, 

Wiltshire, 

SN14 0XH

Telephone: 01249 651036

Email: services@mcea.co.uk

Stewart Smith 

Caravan And Home Solutions