Caravan and Home Solutions Privacy Policy
Our contact details
Name: Stewart Smith
Address: 1 Arundel Drive, Carlton In Lindrick, Worksop, Notts, S81 9DL
Phone Number:07493042868
E-mail: enquiries@caravanandhomesolutions.co.uk
The type of personal information we collect
We currently collect and process the following information:
· Name
· Address
· Contact telephone number
· Email address
· Caravan details
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
· To confirm the booking of work.
· Sending reminders for upcoming work.
· To enable invoicing and receipts to be sent.
We may share this information with Jobber work management software, Swift Group for warranty claims, Erwin Hymer group for warranty information.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting Caravan and Home Solutions via email at enquiries@caravanandhomesolutions.co.uk
(b) We have a legitimate interest. To use your data for the management of the work.
How we store your personal information
Your information is securely stored.
We keep your name, address, contact number email and caravan details for 2 years. We will then dispose your information by your name, address, contact number and email with then be deleted from Jobber work management system.
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erase - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at enquiries@caravanandhomesolutions.co.uk , Tel 07943042868 or write to Caravan And Home Solutions if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us in writing at Caravan And Home Solutions, 1 Arundel Drive Carlton in Lindrick, Worksop, Notts,S81 9DL or Email Enquiries@caravanandhomesolutions.co.uk
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk